Responsible Gaming

Gambling Should Be Fun, Not a Way to Make Money

At Betway, we believe that gambling should only ever be treated as entertainment—similar to going to the cinema or watching a sports match. It should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.

Age Verification

Gambling is only legal for individuals aged 18 years or older in Great Britain. Betway is committed to preventing underage gambling. If you are under 18, you must not use our services. Parents and guardians are encouraged to use parental controls to prevent unauthorised access.

Warning Signs of Problem Gambling

Please be aware of the following warning signs, which may indicate problem gambling:

• Spending more time or money on gambling than intended
• Chasing losses (gambling more to recover money lost)
• Hiding gambling activities from family, friends, or partners
• Neglecting work, school, or personal relationships due to gambling
• Borrowing money to gamble or pay gambling debts
• Feeling anxious or irritable when unable to gamble
• Using gambling to escape problems or negative emotions
• Failed attempts to reduce or stop gambling
• Lying about the extent of gambling involvement
• Experiencing financial difficulties due to gambling

If you recognise any of these signs in your own behaviour, please seek help immediately.

Self-Help Tools & Controls

Betway offers a range of responsible gambling tools to help you stay in control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you can lose over a set time period
• Betting Limits: Cap the maximum stake on individual bets
• Reality Checks: Receive regular notifications reminding you how long you've been playing and how much you've wagered
• Time-Out: Temporarily suspend your account for a period you choose (from 24 hours to 6 weeks)
• Self-Exclusion: Permanently close your account and be added to the GamStop self-exclusion scheme

You can access and manage these tools at any time via your account settings.

Get Help Now

If you or someone you know is struggling with problem gambling, help is available. Please contact one of the following organisations:

United Kingdom

• GamCare – Free confidential support and self-help resources
  www.gamcare.org.uk
  Helpline: 0808 8020 133 (24 hours, 7 days a week)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Register for free to block access to all UK-licensed online gambling sites
• Gamblers Anonymous – Peer support groups across the UK
  Helpline: 0330 094 0322 (24 hours)
• National Problem Gambling Clinic (NHS)
  Specialised treatment for problem gambling available on the NHS

International Support

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Take Action Today

If you think you may have a gambling problem, reach out for help right now. There is no shame in seeking support—problem gambling is a recognised health condition, and trained professionals are available to help.

Contact GamCare on 0808 8020 133 or visit www.gamcare.org.uk for immediate support.

Remember: Gambling should be fun. If it stops being fun, it's time to get help.